2016 Sep 2
Samsung has recalled its new Galaxy Note 7 smartphone worldwide after 35 devices were reported caught on fire while charging.
The recall of Samsung Electronics’ flagship device is an embarrassing setback for the world’s biggest selling smartphone maker when the Note 7 was unveiled just a month ago.
Samsung said they found a problem with the battery in some of the phones has halted sales. They will replace all 2.5 million Galaxy Note 7s that have been sold with a new product regardless of when they were purchased
The preparations to recall the phones are expected to take at least two weeks.
Samsung, the giant South Korean company, said it had been alerted to 35 cases worldwide. It said it had so far found 24 devices with problems.
Samsung had the biggest share of the global smartphone market in the April-June quarter, according to research firm IDC, which was 22%, ahead of Apple’s 12%.